Contact Us
Office Hours & Contact Information
For billing questions, starting/stopping service, and other customer service concerns, please call our office during office hours at (805) 482-2001.
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For emergencies, we are available 24/7, 365 days/year by dialing (805) 764-6071 outside of normal business hours.
Monday - Thursday
Fridays
7:30 am – 4:30 pm
7:30 am – 3:30 pm
We are closed on the following holidays:
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New Year’s Day
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President’s Day
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Memorial Day
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Independence Day
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Labor Day
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Veteran’s Day
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Thanksgiving Day and Black Friday
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Christmas Day
328 Valley Vista Drive Camarillo, California 93010
For customers reporting a leak, please call our office during business hours or the after-hours emergency number outside of business hours.
Office Number: (805) 482-2001 (Monday - Thursday 7:30am - 4:30pm, Fridays 7:30am - 3:30pm)
After-Hours Emergency Line: (805) 764-6071
Contact Information Links
Ventura County Emergency Notifications (VC Alert):
Direct link to sign up for the county's emergency alert system for fire, flood, and other threats. https://ready.venturacounty.gov/vc-alert/
Ventura County Fire Department (VCFD):
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VCFD Main Website / Emergency Preparedness Resources (e.g., Ready, Set, Go! program) https://fire.venturacounty.gov/ready-set-go/
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VCFD Non-Emergency Number for Camarillo: (805) 388-4276 for Fire Department non-emergency line.
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VCFD Fire Station 55 serving the Las Posas Estates in Camarillo:
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403 Valley Vista Dr. Camarillo, CA 93010
(805) 383-6414 Emergencies: Dial 911
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Southern California Edison (SCE) PSPS Information:
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SCE PSPS Alerts/Sign-up: Direct link for members to register for PSPS specific alerts. https://www.scepsps.com/
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SCE Outage Map: https://www.sce.com/outages-safety/outage-center/check-outage-status
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SCE Community Resource Centers (CRC) Locator: Link to find open SCE CRCs during a PSPS event for charging and resources. https://www.sce.com/outages-safety/safety-resources-support/support-during-emergencies/community-resource-centers
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Ventura County Sheriff's Office of Emergency Services (OES): Link to their main page or emergency dashboard for comprehensive incident updates. https://emergency.venturacounty.gov/
System Operations & Water Quality Links
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Calleguas Municipal Water District (MWD) Information: https://www.calleguas.com/
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Source Water Overview/Water Quality: Direct link to Calleguas's page explaining where your imported water comes from (State Water Project/MWD) and their quality assurance program. https://www.calleguas.com/your-water/water-quality/
Water Conservation & Efficiency:
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Calleguas MWD Water Use Efficiency: Links to Calleguas or Metropolitan Water District's rebate and conservation programs. https://www.calleguas.com/your-water/water-use-efficiency/
Safe Digging: Protect Your Pipes & Utilities
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DigAlert Online Ticket Portal: https://digalert.org/direct
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Use their online portal to submit a new excavation ticket.​
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Contact 811 before you dig.